Shipping

SHIPPING POLICY

Order Processing

Our warehouse hours are Monday to Friday from 9am-5pm Pacific Standard Time; excluding major holidays. Orders placed afterhours will be processed the following business day.


Standard Shipping/Delivery

Orders may take up to 2 business day to be processed, packed, and shipped. Please allow 5-7 business day for standard delivery.


Expedited

For all order requiring next day or 2nd day air, please contact customer service at cs@jlashusa.com or 1.909.989.0100 before placing order.


Promotional

Any promotional shipping offered is subject to change.


International

We currently do not ship outside of the continental US.


RETURN AND REFUND POLICY

JLASHUSA.com Purchases

Returns and Exchanges are only allowed on unopened products purchased through www.jlashusa.com and within 30 days of original purchase date. Refunds are issued for original purchase price, less original shipping cost.


For products not purchased through www.jlashusa.com, please contact the original retailer of purchase for a refund/exchange to process request.


Cancellation

Our order fulfillment is designed to efficiently process, pack, and ship orders promptly. Once an order has been in the packing/shipping process it cannot be cancelled or modified.

PETA - Cruelty Free